Keeping your home safe
You play a vital role in keeping your home safe. We expect all tenants to maintain reasonable household conduct, which plays a vital role in preventing hazards and ensuring a safe living environment for everyone.
A quick guide to reducing hazards in your home
- Allow access to council officers and contractors for safety checks.
- Never use portable oil, paraffin, or gas cylinder heaters.
- Keep air vents and extractors clear to ensure proper ventilation.
- Avoid smoking indoors; check flames are out and test smoke alarms regularly.
- Report suspected asbestos—do not disturb any materials.
- Ventilate regularly; dry clothes outside or use a dehumidifier.
- Maintain hygiene: seal gaps, store food securely, and empty bins often.
- Avoid overloading sockets; report flickering lights or burning smells.
- Secure your home: lock doors/windows, test alarms, report faulty locks.
- Keep walkways clear; reduce clutter and install stair handrails.
- Check lighting: replace bulbs, use energy-efficient options, fit exterior lights.
- Inspect plumbing: ensure taps, pipes, and tanks are in good condition.
For more information, download our information guides:
Further help
If you are unsure about anything contact your housing officer, or phone our contact centre for further advice on 0121 216 3330.
Page last updated: 14 August 2025