Blocked or damaged toilet advice

Your responsibilities

To maintain your toilets you should remove any limescale build-up, and replace flush chains and handles.

A blocked toilet is not an emergency unless you live in a block of flats with a shared soil pipe.

We will charge you for any repair work if you caused the damage.

For emergency and non-emergency repairs, contact our Repairs Line for council tenants.

Page last updated: 26 April 2023