Coronavirus (COVID-19):

Coronavirus remains a serious health risk. It’s important to stay cautious and help protect yourself and others. Please continue to follow national government advice.

Useful telephone numbers

Report issues, request council services and find information by using the search bar at the top of our website pages, the A-Z directory, or use some of these useful numbers and links below.

Council service Contact number
Adults social care 0121 303 1234
Adults Out of Hours Home Care Service 0121 464 5001
Anti social behaviour 0121 303 1111
Benefits (includes Housing Benefit/Council Tax Support) 0121 464 7000
Cemeteries (out of hours emergencies only) 0121 464 8728
Child protection - concerned about a child? 0121 303 1888
Council tax 0121 303 1113
Domestic violence 0121 303 0368 or 0121 303 0369
Emergency duty team 0121 675 4806
Environmental health 0121 303 6007
Highways/Flooding/Transportation (out of hours only) 0121 303 4149
Homelessness 0121 303 7410
Housing repairs 0121 216 3330
Parks emergencies 0121 464 8728
Planning 0121 303 1115
Pollution of brooks and streams or report an environmental incident 0800 807060
Register office 0121 675 1000
Rubbish (Waste and Recycling) 0121 303 1112
School admissions and pupil placements 0121 303 1888
Switchboard 0121 303 9944
Transportation emergencies 0121 303 4149

SignVideo BSL interpreting service for deaf people

Read about how you can use SignVideo BSL interpreting service for deaf people to contact Birmingham City Council.

Contact Birmingham City Council using SignVideo BSL interpreting service for deaf people

Next Generation Text

If you have a speech impairment, are deaf or hard of hearing you can contact Birmingham City Council by Next Generation Text (also known as Text Relay and TypeTalk).

Dial 18001 before the full national phone number.

Minicom: 0121 303 1119 or 0121 675 8221

You can call the council’s Contact Centre using your own advocate to translate for you without written notice. If you need to arrange for this service, go to Brasshouse Translation and Interpreting Services.

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