Report possible abuse or neglect of an adult with care and support needs
Adult Social Care Contact Centre staff will look at referrals made online from Monday to Friday, 9am to 5pm.
If you believe that the referral you are making is urgent and needs to be responded to when Adult Social Care staff are not routinely available, please contact our Out of Hours team on 0121 464 9001 or email AMHPoutofhours@birmingham.gov.uk.
If you believe your concern is an emergency, or if someone is in immediate danger, you should contact the Emergency Services by calling 999.
You can report a concern using our online form:
Please note it is currently not possible for you to create a PDF version of a submitted form, you will however receive a confirmation email for your records.
If you require a full PDF version of the submitted form for evidential purposes please forward the confirmation email you received to: BCCOutputRequest@birmingham.gov.uk
A PDF version of the form will then be emailed back to you within two to three working days.
You can also report a concern in the following ways:
- Email: CSAdultSocialCare@birmingham.gov.uk
- Telephone: 0121 303 1234
- Text Relay: Dial 18001, followed by the full national phone number
Please only call the safeguarding number if you believe it's a safeguarding concern. If you call for anything else, you could be preventing a citizen from getting through who may be being abused.
Please use our online referral and telephone contact services for support and services.