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Birmingham Translation, Interpreting and Accessible Information Services | Birmingham City Council

Scheduled maintenance

Due to essential maintenance, some online forms will be unavailable on Wednesday 16 June 2021 from 8:30am to 9:30am. We apologise for any inconvenience caused. Coronavirus (COVID-19) guidance and advice

ITI Award winner 2018

Birmingham Translation, Interpreting and Accessible Information Services

We can help with translation and interpreting in over 100 languages and with making information accessible to all.

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Award-winning services you can trust

We provide a high quality, professional language service that is reliable, cost effective and responsive.

Services include  

  • Language support in over 100 languages
  • Face to Face interpreting
  • Telephone interpreting
  • Written translations
  • Transcription Service
  • Certified/notarised translations
  • British Sign Language Interpreting
  • Braille
  • Audio recording

We also offer advice and guidance to front line workers, policy makers and commissioners to ensure best practice is known and shared and that you remain compliant with legislation on equality and accessibility.


  • Over 25 years’ experience
  • Over 99% customer satisfaction
  • In-depth knowledge of the city's diverse community
  • Qualified and experienced linguists
  • Services tailored to your requirements
  • Professional membership
  • All work covered by Professional Indemnity Insurance
  • Competent, efficient and professional service
  • Access to named translation and interpreting Prince 2 qualified Co-ordinators
  • Dedicated Accessible Information Officer  

First class linguists

  • All interpreters undergo a thorough induction
  • DBS checked interpreters
  • Adherence to BTIS code of practice and BCC information governance policy

Professional service

  • Corporate membership of the Institute of Translation & Interpreting (ITI) and the Association of Translation Companies (ATC)
  • Free expert advice

Secure data

  • All information shared with our linguists is sent and returned to us via encrypted email
  • All information is stored on EU secure servers
  • Adherence to Birmingham City Council Retention Policy Schedule

Request an interpreter

Request a translation