Website feedback form Use this form to tell us about our website. This includes: problems using an online form pages that do not load broken links or inaccurate information payment issues on the website accessibility issues compliments or suggestions This form is not for service enquiries. Use these routes if you need help with a service: For BRUM account issues, including problems signing in, use the online account issues form For Council Tax information or account questions, use our Council Tax pages or contact the Council Tax team For Council Tax Support, including reporting a change of circumstances or making a new claim, visit our Council Tax Support pages or contact the benefit service For business rates information or account questions, visit our business rates pages or contact the business rates team For general enquiries about services, visit the contact us page Only continue if your feedback is about the website itself.