Landlord contact form

Landlords must report new claims and changes in circumstances using the online forms.

If your enquiry relates to payment dates and amounts, this information is available on the landlord portal.

In addition, claimants can view their benefit claim summary online.

Use this form to:

  • provide evidence of care, support and supervision
  • report that a tenant has moved out
  • notify us of a change in your details
  • upload claim evidence that you have been asked to provide
  • ask us to reconsider a decision relating to overpayment recovery or care, support, and supervision
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