Do I qualify?

Households who have a combined gross household income of less than £30,000 (including benefits) and a home Energy Performance Certificate rating of D, E, F or G will qualify.

What is an Energy Performance Certificate (EPC)?

An EPC is a report that assesses a property’s energy efficiency from grade A (most efficient) to grade G (least efficient) and is valid for 10 years. You can view your EPC for free online.

Do not worry if you do not already have one. If you qualify, An EPC will be conducted as part of the checks or initial assessment and is carried out free of charge!

If I qualify what happens next?

Once your application has been verified for eligibility you will be contacted to make an appointment for a whole house retrofit assessment visit to look at the suitability of measures. The assessment can take up to 2 hours depending on the size of your property and the Retrofit Assessor will require access to all rooms to complete a thorough survey.

This assessment will then be reviewed by a Retrofit Co-ordinator. If the property is suitable the assessor looks at the best combination of suitable measures within the funding available to offer you the best possible energy savings. You would be contacted to discuss the options available to you and no installations would take place without your consent.

Be aware that funding will be allocated on a first come first served basis and is subject to availability. A completed assessment does not guarantee that work will go ahead. If our allocation for the current scheme has been met, we will keep your assessment on file and aim to incorporate works on the next available government funded scheme.