Digital Strategy: 2022 and beyond (easy read)
Digital Strategy: 2022 and beyond |
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The aim of our strategy is to give everybody in Birmingham better online services. This includes citizens, businesses and visitors. |
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A strategy is a long-term plan on what to do to achieve a certain goal. | |
We have talked to people in Birmingham. They told us what they needed and wanted from us. We have used what people said to write our strategy. |
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What we will do for you |
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We will make it easy for you to do what you need to online. |
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We will make sure all our services are accessible. |
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Accessible means everybody can use it. | |
We will ask you to tell us what you find difficult to do online. |
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We will use what you tell us to make our services better. |
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We will tell you how we have made decisions. |
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We will keep your information safe. |
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What we will do for staff |
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We will give staff better technology to work with you. |
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We will give staff training in using new technology. |