BRUM Account

We have now added additional services to the BRUM Account. From 15 October you will no longer be able to use your old online account to request or view services. Register for a BRUM account

I can smell gas

If you smell gas, contact the National Gas Emergency Service straight away on 0800 111 999.

They will ask you some questions so they can find out how bad the leak is, and will give you some advice on staying safe. If needed, they’ll arrange for an engineer to come out.

Once you’ve contacted the National Gas Emergency Service, call us on 0121 216 3330.

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