Missed bin collections

We are aware of an increase in the number of missed collections across the city. We want to reassure you that we are working hard to collect all outstanding collections as quickly as possible. Read more on reporting missed collections

I can smell gas

If you smell gas, contact the National Gas Emergency Service straight away on 0800 111 999.

They will ask you some questions so they can find out how bad the leak is, and will give you some advice on staying safe. If needed, they’ll arrange for an engineer to come out.

Once you’ve contacted the National Gas Emergency Service, call us on 0121 216 3330.

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