Sprinkler systems in high-rise residential buildings

If there is a sprinkler system where you live, you should:

• keep all sprinkler heads and cover plates free from obstructions such as pictures, stacked boxes or furniture
• not hang anything from, or drill or screw anything to any part of the sprinkler system
• not tamper, remove, paint or decorate the sprinkler head, cover plate or trunking
• not use steam wallpaper strippers, blow torches or other equipment that produces a lot of heat in rooms that have sprinklers installed
• log a repair with the contact centre immediately on 0121 216 3330 If there is any damage to the sprinkler head or cover plate

If there is a fire in your flat and the sprinkler has been activated, follow your fire procedure and leave the premises.

Page last updated: 29 August 2023