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Contact from enforcement agency or bailiff company | Parking PCN left on your vehicle | Birmingham City Council

Contact from enforcement agency or bailiff company

If an Enforcement Agency (baliff company) contacts you, it is too late to dispute the Penalty Charge Notice (PCN).

What you can do

At this stage, you have 2 options:

If you want to make a payment arrangement, contact the Enforcement Agency as soon as possible.

Enforcement agency fees

Enforcement agencies charge fees under the Taking Control of Goods Act 2013.

The fees depend on:

  • the stage of the process
  • the amount owed
Fee stage Fixed Fee Additional fee (if amount owed is over £1,500)
Compliance stage - applied to each case immediately on receipt by the enforcement agency £75  None
Enforcement stage £235 7.5% of the amount over £1,500
Sale or disposal stage £110 7.5% of the amount over £1,500

Page last updated: 18 September 2025

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