Missed bin collections

We are aware of an increase in the number of missed collections across the city. We want to reassure you that we are working hard to collect all outstanding collections as quickly as possible. Read more on reporting missed collections

Pay an invoice sent from the council

This payment information is for invoices for council services and charges other than Council Tax and Business Rates.

Please make sure that you have your last invoice (or reminder) in front of you when you want to make a payment, most of the information you will need is shown on the reverse of the document including payment methods.

Pay your invoice by debit or credit card

If you would like to set up a Direct Debit please call us on 0121 303 5530. 

If you are unable to pay your invoice please contact us immediately on 0121 303 5530. 

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