Our online forms and systems

Some of our forms and systems will be offline between 7:00pm on Tuesday 23 April and 7:00am on Wednesday 24 April. Forms or payments submitted or made by phone after 8:30pm may not be received. To find out more about the section 114 notice, visit our section 114 page

Withdrawal of the GCSx secure email service

Birmingham City Council (BCC) and Birmingham Children’s Trust (BCT) have changed the way that secure emails are sent to - and received from - partner organisations, other local authorities and the government.

These changes relate to the UK government’s withdrawal of the secure email service (GCSx) at the end of March 2019, the use of Transport Layer Security (TLS) encryption process and the subsequent introduction of Microsoft’s Office 365 email encryption process (OME) by BCC and BCT from the start of September 2020.  

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