Scheduled maintenance

Some of our online forms will be unavailable from 8am Saturday 28 January to 8am Monday 30 January 2023. We apologise for any inconvenience this may cause. You can find help with accessing grants, useful advice and money that you may be entitled to by visiting our cost of living support page

Withdrawal of the GCSx secure email service

Birmingham City Council (BCC) and Birmingham Children’s Trust (BCT) have changed the way that secure emails are sent to - and received from - partner organisations, other local authorities and the government.

These changes relate to the UK government’s withdrawal of the secure email service (GCSx) at the end of March 2019, the use of Transport Layer Security (TLS) encryption process and the subsequent introduction of Microsoft’s Office 365 email encryption process (OME) by BCC and BCT from the start of September 2020.  

rating button