Control centre (CCTV) in Birmingham
Established in 1999 by Birmingham City Council, The Birmingham Operations Centre is one of Europe’s leading control centres.
We operate an around the clock service with an incredible network located throughout Birmingham with links to law enforcement agencies.
We are committed to providing a high-quality solution to your security challenges at competitive rates, providing security solutions for the private and public sectors.
We offer a comprehensive package of services that can be tailored to your individual needs, including:
- CCTV / monitoring
- CCTV Insurance enquiries, for example, road traffic collision
- lone worker systems
- alarm monitoring – intruder and fire
- key holding services
Our network and service provision means we can focus on positive and active crime deterrence. Some of the benefits provided include:
- increased property security
- monitoring of high-crime locations
- reduction in public nuisance
- most importantly – crime deterrence
Main benefits of The Birmingham Control Centre
- Extensive network of CCTV cameras.
- Working in partnership with law enforcement agencies.
- Round-the-clock provision, 365 days a year.
- Bespoke package of services.
- Phone lines are staffed 24/7, no pre-recorded messages.
- Home Office accredited – Surveillance Camera Commissioner, SSAIB certified.
- Technical advice available on request.
- A large and well-established organisation in operation since 1999.
- Competitive rates available.
Contact us
Find out how our solutions could improve your operations:
By post
Resilience and Operations
City Operations
PO Box 37
By phone
By email
cctvenquirybcc@birmingham.gov.uk
BCCKeyholding@birmingham.gov.uk
More information
View our Data Protection information
Download our CCTV Privacy Statement
Page last updated: 23 December 2025
