How-to guides and video tutorials
We understand that transitioning to a new system can be challenging. We are here to support you and provide helpful resources to ensure a smooth experience.
Video guides
Explore our step-by-step video tutorials for key provider portal features:
- Provider Portal – Assessment and Focused Improvement Plans Tab
- Provider Portal – Courses Functionality
- Provider Portal – Details Tab
- Provider Portal – Hours, Charges, and Places Details
- Provider Portal – Provider Details
- Provider Portal – Staff Tab
- Provider Portal – Navigation Overview
If you have any questions or need assistance accessing videos, contact us via email at familyinformation@birmingham.gov.uk.
Page last updated: 14 March 2025
