Financial, employment and benefits help
Citysave Credit Union – offering advice on accounts such as savings, bill payment and budgeting and loans.
Financial inclusion partnership – help if you don't have a bank account or access to low-cost loans.
Information on managing your debt – factsheets for debt-related issues.
Loan Sharks – find out how to get help if you have been affected by illegal money lenders.
Housing and Council Tax
Birmingham Home Choice – offers housing options including mutual exchange or transfer.
Council Tax – paying your Council Tax, Council Tax exemptions, Council Tax support and more.
Heating and housing benefits – includes information on housing benefit, Winter Fuel Payment, and Cold Weather Payment
Housing and homelessness advice
Benefits calculators - find out how much you may be able to get and how your benefits could be affected by a change in your circumstances.
Benefit sanctions – online course on how to avoid or deal with benefits sanctions
Carers and disability benefits – includes information on Disability Living Allowance, Carer's Allowance and Employment and Support Allowance
Child Benefit – includes information on eligibility, claiming and when Child Benefit stops
Council benefits information – payment dates, overpayments, Council Tax support, Housing Benefit and further information.
Death and benefits – includes information on Widowed Parent's Allowance, Bereavement Payment, Funeral Payment
Jobseeker's Allowance and low income benefits – includes information on Income Support, Budgeting Loans and Pension Credit
Tax credits – includes information on Working Tax Credit, Child Tax Credit and when tax credits stop
Tax credit calculator – find out how much you could get in tax credits.
Advice Now - provides clear, step-by-step, user-friendly practical guides, to help you manage life's legal problems
Customer Service Centres - appointments for vulnerable customers or for complex financial and housing enquiries
Disability Rights UK - for more information and guidance for all disabled people, their families, carers and advisers
Freshwinds - a voluntary group that provides free benefits and debt advice
Shelter - for confidential advice on housing, benefits and debt
Finding a job – includes information on job search, training, Jobcentre Plus application forms, and access to work
Jobseeker's Allowance and low income benefits – includes information on Income Support, Budgeting Loans and Pension Credit.
Job Centre Location - Find your nearest Job Centre Plus Office