Our online forms and systems

Some of our forms and systems will be offline between 7:00pm on Monday 18 March and 7:00am on Tuesday 19 March. Forms or payments submitted or made by phone after 8:30pm may not be received. We are sorry for any inconvenience.

Clinical waste collections

What is clinical waste

We will collect:

  • swabs and dressings
  • syringes, needles or other sharp instruments

You will be told by your healthcare professionals that you need to arrange a clinical waste collection.

We will only collect clinical waste in the correct type of bags or sharps box. We will provide these.

We will not collect pharmaceuticals or drugs. You can take these to your pharmacy.

Cost of clinical waste collection

This service is free.

Request, cancel or report a missed clinical waste collection

You can request, cancel or report a missed collection through your BRUM account. If you do not already have an account, you will need to create one.

Request a clinical waste collection

When you sign up for this service, we will contact you to check your needs. We will provide you with the bags or sharps box that you need.

Sharps boxes

Sharps boxes are for syringes, needles or other sharp instruments. You will have to request this service every time you need it.

Collection

Bags

We will tell you your collection day.

Sharps box

When you request a sharps collection, you will pick the day you want it to be collected.

Putting out your bags or sharp box

You must your bags or sharps box out the night before the collection is due. They must be on your property, not on the pavement.

We will not knock on your door to request the bags or box from you.

Moving house

If you move house you will need to cancel your existing collection and request it again from your new house.

Businesses

This service is not for use by businesses. You can use our commercial clinical waste service.

Contact our Clinical Waste Team on 0121 303 6713 for advice and to arrange a collection service.

Our commercial clinical waste service is provided for businesses including:

  • private residential homes
  • private nurseries
  • hotels
  • pubs and nightclubs
  • dentists
  • laboratories

Page last updated: 28 September 2023

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