Certificates
Certificate processing times
Standard certificates are dispatched within 4 to 6 weeks of the date of application, subject to demand.
If you need a certificate urgently, you should use our priority service. Most priority orders are posted within 48 hours, but this is not guaranteed.
All orders can be posted using Royal Mail's Tracked 48 service. This is our recommended service. If you choose standard 1st Class post, tracking will not be available, and we will be unable to issue a replacement if your order is lost in transit. In such cases, a new order would need to be placed and paid for.
You cannot apply for, or collect, a certificate in person. Orders can only be made online or by post.
If we are unable to find an entry for the certificate you have asked for, a search fee of £12.50 will apply.
