Refuse and Recycling Assisted Collections
To request a refuse and/or recycling assisted collection click the button above.
We are committed to enabling all households to participate in refuse and recycling services wherever possible. We recognise that, due to personal circumstances such as infirmity or disability, some households may have difficulty using the standard council service and therefore, we need to make alternative arrangements.
You can only request a green recycling assisted collection if you have purchased the service and live in Birmingham, i.e. you pay your council tax to us.
We will provide, upon request, an assisted collection service to households who are unable to take their wheelie bin / sacks to the edge of their property for collection due to infirmity or disability.
If an able-bodied person aged 16+ years is resident in the house, it is expected that the able-bodied resident will present their recycling wheelie bins/sacks at the usual collection point and therefore you are not eligible to receive this service.
In some circumstances we may request proof of eligibility and may visit you at your home in the future.
We can withdraw this service at any time if we have reason to believe a household is no longer eligible.