Our online forms and systems

Some of our forms and systems will be offline between 7:00pm on Tuesday 23 April and 7:00am on Wednesday 24 April. Forms or payments submitted or made by phone after 8:30pm may not be received. To find out more about the section 114 notice, visit our section 114 page

Mobility assessment for housing applications

If you are applying for social housing and you need adaptations made to your home, you may be offered a mobility assessment.

What a mobility assessment is

The mobility assessment is a holistic assessment done by an occupational therapist. It will determine if you need adapted facilities, such as a wheelchair or stair lift, in your home to support your independence and wellbeing.

How to get a mobility assessment

The Allocations and Applications Team will assess whether you require a mobility assessment and arrange one for you.

If the assessment finds that you do have mobility needs, we will share your result with you and update your housing application with your result. We will then look at making the necessary adaptations for your home.

When you make a housing application, you will be able to select ‘mobility’ as a housing need. You will then be sent a pre assessment form for you to complete and return.

Finding a suitable home

The Allocations and Applications Team will provide you with a banding based on the information from your housing application.

We will determine which home is the most suitable for your needs, including the:

  • type of property (bungalow, flat, maisonette or house)
  • size (the number of bedrooms you are eligible for)
  • location (postcode, areas of preference)

If you have any queries relating to your banding, you can discuss them directly with the contact centre. You can telephone them on 0121 303 7410 Option 1.

Page last updated: 19 May 2023

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