Report a concern about a child in work or entertainment
Any adult (aged 18 and over) can report a concern about the safety and welfare of a child in work (paid or voluntary) or entertainment, including:
- family members
- friends or neighbours
- members of the public
- workers supporting children or families in a voluntary or professional capacity
If you are aged under 18 and believe you are at risk, you should contact Childline on 0800 11 11.
If a child is at risk of immediate or significant harm
Contact West Midlands Police on 999.
If you are concerned about a child’s safety and welfare in work (paid or voluntary) or entertainment
You should report a concern about a child to our child employment team if:
- they are working in an unsafe environment
- they are working in a role that is unsuitable for their age or ability
- you have concerns about someone’s behaviour (for example, a chaperone who is looking after the child while at work)
You can also tell us if you believe an employer or organisation:
- does not have the correct licences and permits
- is not meeting its legal duties and responsibilities
You can also report a concern by phoning 0121 303 890.
Monday to Thursday: 8:45am to 5:00pm
Friday: 8:45am to 4:00pm
After you have reported a concern
Our child employment team will use the information you provide to progress your concern. For information about how we will process and use your data, read our privacy notice.
We cannot give updates on the progress or outcome of your concern, as we must protect the privacy of those involved.
If you have a general concern about a child’s safety and welfare
If your concern is not related to a child in work (paid or voluntary) or entertainment and the child is not at risk of immediate or significant harm, contact the Children's Advice & Support Service (CASS), part of the Birmingham Children’s Trust.
Online: Report a general concern
Telephone: 0121 303 1888 (option 2, option 2)
Monday to Thursday: 8:45am to 5:15pm
Friday: 8:45am to 4:15pm
Out of hours
If you are calling outside of these hours, use the emergency out-of-hours phone line: 0121 675 4806
If you are not sure whether a child is at risk, you can discuss the circumstances with the NSPCC.
