Key announcements

Due to scheduled maintenance, our 24-hour automated payments line (0121 464 2001) will be unavailable on Sunday 12 July between 8am and midday. We apologise for any inconvenience this may cause. Read the latest advice, information and support about Coronavirus (COVID-19)

Birmingham: Policies, procedures and guidance

Model Safeguarding and Child Protection Policy 2019 to 2020

Delivering Early Help and Safeguarding in Birmingham

For the threshold guidance that provides clear advice about what to do and how to respond if a child and their family need extra support

For the new Early Help Assessment and the Signs of Safety and Well Being toolkit

Other useful documents

Voice of the child

Payment by results