Missed bin collections

We are aware of an increase in the number of missed collections across the city. We want to reassure you that we are working hard to collect all outstanding collections as quickly as possible. Read more on reporting missed collections

Top-up payment

When assessing a person’s care and support needs a personal budget is agreed as being sufficient amount of money pay for those needs. If an individual wishes to reside in a care home where the charges are higher than the personal budget amount the difference is called a top-up.

Download the Top-up payment leaflet for more information.

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