Pay a Penalty Charge Notice (PCN)
Penalty Charge Notices (PCNs) are issued when a vehicle is recorded as not following parking or traffic regulations. This is known as a contravention.
PCNs may be placed on your vehicle or sent to you by post.
Each notice explains what the contravention was and what you can do next.
Read more about what PCNs are, how they’re issued and what to do if you receive one in the Penalty Charge Notices section of our website.
How to pay
You can pay your PCN online, in person or by post.
If you pay within the discount period shown on your PCN, we’ll apply a 50% discount.
You can challenge a PCN if you think it was given by mistake. Do not pay if you want to challenge it.
Pay online
You will need:
- your PCN number
- your vehicle registration
Other ways to pay
Pay by phone
Phone 0121 667 4964.
The penalty charge payment line is open 24 hours a day, 7 days a week.
Charges may vary if you use a mobile phone.
Pay by cash
Take your PCN to any PayPoint outlet.
They will scan the barcode so you can pay over the counter.
Pay by cheque or postal order
Use the payment slip on your PCN and send it to:
Birmingham City Council (Highways)
PO Box 77
Birmingham B4 7WA
Allow:
- 2 working days for 1st class post
- 5 working days for 2nd class post
Make cheques or postal orders payable to: Birmingham City Council (Highways)
Write your PCN number and vehicle registration on the back.
Page last updated: 18 September 2025
