BRUM Account

We are aware that Housing online is currently unavailable. We are working to get this resolved as soon as possible. We apologise for the inconvenience this may cause you. Coronavirus remains a serious health risk. It’s important to stay cautious and help protect yourself and others.

Penalty charge notices (PCN)

You have received a PCN for a parking contravention, driving where not permitted, or failing to pay a Clean Air Zone (CAZ) charge. Read more about why PCNs are issued.

If you believe the PCN you have received for one of these offences has been issued incorrectly, you can submit your appeal online.

Online appeals are the most efficient way of submitting an appeal, as the details are automatically allocated to the correct case.

Due to unusually high levels of correspondence at this time, it is currently taking at least 4 weeks for us to send a response.

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