Key announcements

Due to scheduled maintenance, some of our forms and online services may be unavailable on Sunday 19 September between 9am and 11am. We apologise for any inconvenience caused. We want to provide a customer experience that exceeds your expectations. Help us do this by completing our survey on the BeHeard website

Markets customer centre

The markets customer centre is located in Edgbaston Street, next door to the Rag Market. Visit the centre for information on:

  • the markets
  • lost children
  • lost property
  • public transport
  • Trading Standards
  • access to the markets and facilities for people with disabilities

You can also drop in to give us your feedback on the markets or to report any problems.

All staff are first aid trained.

Opening hours

We are open Tuesday to Saturday, 9am to 5pm. 

If the office is unattended, please call us on 0121 303 0208 to request an officer.

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