Take part in the survey
We want to make it easy for everyone to take part in the survey.
The survey should take around 20 to 30 minutes and your line manager should give you time to complete it during your working hours.
There are a number of ways to have your say and share your feedback:
Our online survey
This is the easiest way to share your feedback.
Complete our online survey on Be Heard
The survey closes at 11:59pm on Friday 28 November 2025.
We will be sharing posters and flyers at council locations, including those used by frontline colleagues, with a QR code that you can use to complete the survey on your phone or tablet.
By phone
If you want to share your feedback anonymously by phone, you can speak to a colleague from our Contact Centre.
Phone: 0121 216 1002 – Monday to Friday, 9:00am to 5:00pm
On paper
If you want to share your feedback on paper, or need an accessible version of the survey, email us: ColleagueEngagementSurvey@birmingham.gov.uk.
In-person
Our engagement and wellbeing team will be visiting frontline colleagues at their workplaces. They will bring laptops to help you complete the survey.
Your line manager will let you know the dates and locations of the visits.
You can also see details of the in-person sessions in the table below:
| Location |
Date |
Time |
|---|---|---|
|
Billesley Depot 665 Yardley Wood Road |
Tuesday 11 November |
9:00am to 1:00pm |
|
Shelforce Units 22 - 24, Erdington Industrial Park |
Wednesday 12 November | 11:00am to 1:00pm |
|
Alexander Stadium Walsall Road |
Thursday 13 November | Midday to 4:00pm |
|
Oscott Gardens Homeless Centre Perry BarrB42 2TG |
Thursday 13 November | 9:00am to 11:00am |
|
Moseley Day Centre 1 Amesbury Road |
Friday 14 November | 1:00pm to 3:00pm |
|
Sidcup Road Ealing Grove |
Tuesday 18 November | 10:30am to 1:00pm |
|
Elwood Day Centre 270 Reservoir Road |
Wednesday 19 November | 11:00am to 2:00pm |
|
Kenrick Centre Mill Farm Road |
Wednesday 19 November |
9:00am to 11:00am |
|
Brewery Street Depot Aston |
Thursday 20 November | 11:00am to 1:30pm |
|
New Aston House Alma Street |
Tuesday 25 November | 2:00pm to 3:30pm |
|
Ashted Lock Unit 1-3 Ashted Lock Way |
Tuesday 25 November | 10:00am to 2:00pm |
|
Ashted Lock Unit 1-3 Ashted Lock Way |
Wednesday 26 November | 10:00am to 2:00pm |
|
Lydia Rogers House Homeless Centre 86-88 Greenway Street |
Wednesday 26 November | 10:00am to midday |
|
Magnolia House Homeless Centre 73 Conybere Street |
Wednesday 26 November |
10:00am to midday |
|
Bushmere House Homeless Centre 137 Eden Bridge Road |
Wednesday 26 November | 10:00am to midday |
|
Breedon Road Homeless Centre 37-67 Breedon Road |
Wednesday 26 November | 10:00am to midday |
|
Barry Jackson Homeless Centre Barry Jackson Tower |
Wednesday 26 November | 10:00am to midday |
Page last updated: 7 November 2025
