Scheduled maintenance

Due to scheduled maintenance our Council tax and Benefit claim systems will be unavailable between 7pm and 11pm tonight, Wednesday 26 February 2020. We apologise for any inconvenience this may cause.

Contacting us in an emergency

Outside of normal working hours

If you live in Birmingham, and have concerns about the immediate safety of an adult with care and support needs;

Call 0121 675 4806

Read more about what we mean by care and support needs

Normal working hours

  • Monday to Friday: 9am to 5pm​
  • Telephone: 0121 303 1234

If you believe someone is in immediate danger, call 999.

Otherwise, report crimes to West Midlands Police by calling 101.

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