How to make a formal high hedges complaint
Download and complete the High Hedges complaint form and return it to us by post or email, including any supporting documents (details can be found in the notes at the end of the form). When your complaint has been validated by a council adjudicator, you will be asked to pay the high hedges fee of £350.
Do not pay the fee until you have been contacted to advise that the complaint is valid for registration.
The allocated adjudicator for your complaint will acknowledge receipt of your complaint and complete a validation process before informing you of the payment options.
- There is no set time in which the council is required to decide on a complaint. As a general guide you should not expect to get a decision for at least 12 weeks.
- Make sure you have read the high hedges related information before downloading and completing the complaint form.
Page last updated:18 June 2025