Outstanding payments and invoices

Any outstanding invoices to Birmingham City Council that are over 90 days old will be passed to the Sundry Collection team for collection. If necessary, they will start recovery proceedings.

If you have received a reminder correspondence from us do not ignore it. You must:

• pay the invoice in full
• dispute the charge
• set up a repayment arrangement if you are struggling to pay

If you have received an invoice that you think is incorrect, use our dispute an invoice form.

We may send you text messages, emails, or post. If you are unsure if the information you have received is genuine, contact us.