From this page you can:
- Find out what you can and can't put into your paper pod or green box
- Find out what you can and can't put into your recycling bin or blue box
- Order a replacement wheelie bin
- Report spilled rubbish
Your wheelie bin for recycling has a blue lid.
Your recycling bin also includes a pod for paper and card. This keeps it separate from the other materials in the main body of the bin and helps us sort the different types of recycling. We will also collect neatly bundled cardboard left next to your recycling wheelie bin. We won't collect anything else left outside a wheelie bin.
If your property has not yet received a wheelie bin or is not suitable for a wheelie bin you can recycle by using blue and green recycling boxes. We are committed to increasing recycling across the city and there is no charge for ordering recycling bins or boxes. Order a 240 litre recycling wheelie bin(s), or blue/green boxes to your property.
You should put your recycling out at the front of your property between 3.30pm the day before your collection is due, and 6am on the day of your collection.
What you should put into your paper pod or blue box
Please use your paper pod for all types of paper and card, except: milk, juice and tetra pak cartons, padded envelopes, soiled paper or card such as greasy pizza boxes.
What you can recycle in your wheelie bin or green box
Your recycling wheelie bin or green box is for: plastic household and toiletry bottles (lids removed); brown, green and clear glass jars and bottles; plastic drinks bottles (lids removed); clean foil and foil trays; aerosols; food and drink cans; metal and plastic lids; plastic pots, tubs and trays (except black trays).
Your recycling wheelie bin or green box is not for: food waste; garden waste; paint or any other non-food tins; drinking glasses; pyrex or ceramics; black food trays; carrier bags and bin bags; hard plastics eg toys; light bulbs; mirrors; plastic film or wrappers eg cling film; polystyrene; batteries; corks.
If you aren’t getting temporary password emails, it is likely that you don’t have an online account registered to the email address you’re trying. In this case, please register an online account before attempting to order your garden waste collection service for 2015. For a fuller explanation of how to get around problems accessing your online account, please visit our account help page.
If your wheelie bins or boxes are damaged or missing you can order new ones by going to our replacement bins page.
There is no charge for replacement recycling boxes, this includes the paper pod that sits inside your recycling wheelie bin.
There is a £20 charge for replacement wheelie bins unless you report the damage, or that they are missing, within two weeks of delivery.
If your wheelie bin was damaged by our crew they will leave a tag on the bin with a reference number and arrange for a replacement bin to be delivered to you. There is no need for you to contact us in this case.
We offer an Assisted Collection Service for people who find it hard to put their rubbish out. Assisted collections take rubbish, recycling or garden waste from an agreed point at the front of the property and return the empty container back to that point. Visit the Assisted Collection Service page to find out if you are eligible to receive this free service.
We advise you to ensure that your wheelie bins are stored safely and securely wherever possible and to return the bins back to your property as soon as possible after each collection is made. We also strongly advise you to permanently mark your new bins with your house number/Postcode or other identification.
We welcome all residents to keep the old recycling boxes however, should you no longer require the recycling boxes and you live in Northfield, Edgbaston or Selly Oak Districts, please present them at the front of your property before 6:00am on 27th February 2016. We aim to collect the old boxes on 27th or 28th February 2016. Alternatively, if you wish to dispose of your recycling boxes at your own convenience you may take them to your local Household Recycling Centre