Birmingham City Council

About our website

What’s new?


You can now have an online Customer Account that makes it easier to access services in one place on the website, the account will enable you to:

  • Have secure access to request Council Services within your personal account
  • View the status of your requests, bookings, applications and payments for certain services – we will be adding more over the coming months!
  • Access services any time of the day or week
  • Fill out forms quickly by saving your personal details

Register now to create your own personal account and watch out for more services over the coming weeks and months.