Industrial action - collections update

We apologise for the continued disruption to collections. Find out the latest on the dispute and which areas we plan to collect bins from this week

Overview

A “mutual exchange” is when you swap houses with another council or housing association tenant. Usually two tenants swap their homes, but it is possible to have several tenants involved in a “chain” of swaps.

A mutual exchange can be a faster way of finding a new home than applying for a transfer, especially if your transfer application is assessed as a low priority.

You must get your landlord’s permission before you exchange homes.