Online forms unavailable

Some of our online forms may be unavailable on Saturday 25 November between 7am and 7.30pm due to essential maintenance. We apologise for any inconvenience caused.

Overview

A “mutual exchange” is when you swap houses with another council or housing association tenant. Usually two tenants swap their homes, but it is possible to have several tenants involved in a “chain” of swaps.

A mutual exchange can be a faster way of finding a new home than applying for a transfer, especially if your transfer application is assessed as a low priority.

You must get your landlord’s permission before you exchange homes.