Banking service for schools with Barclays
Download guidance, forms and templates for schools that use Barclays banking services.
Templates and forms
- Account signatory change request form
- Barclays online access request form
- Barclays online amendment request form
- Barclays removal of online access request form
- Barclays stopped cheque template
- Credit book order form
- SUN setup details form - January 2025
Email completed forms and templates to educationfinance@birmingham.gov.uk.
Guidance
Contact Barclays
If you have questions about BACs or using Barclays Online, contact Barclays Client Servicing directly.
- Email: clientservicesupport-1@barclays.com
- Telephone: 0330 156 0008 - choose from the following options:
- Option 1 - iPortal or Barclays.Net queries
- Option 2 - General account servicing
- Option 3 - BACSETL IP support
- Option 4 - File gateway queries
- Option 5 - Cheque and cash queries
- Option 6 - Specialist support (BMAP, Swift, SEPA, Lockbox or Direct Data)
- Post: Client Support Process Fulfilment Team, Radbroke Hall, Knutsford, WA16 9EU
- In branch: 79-84 High Street, Birmingham, B4 7TE
Paying in
You can pay in cash at a branch with a paying-in slip, or at a Post Office with a deposit card.
To request a new deposit card, telephone Barclays on 0800 027 1316 and choose option 2.
Contact us
If Barclays cannot resolve your issue, email educationfinance@birmingham.gov.uk.
Page last updated: 6 August 2026
