Banking service for schools with Barclays
On this page you will find guidance, forms and templates to download for schools to manage banking services with Barclays.
Templates and forms
- Credit book order form
- Barclays online access request form
- Barclays removal of online access request form
- Account signatory change request form
- Barclays stopped cheque template
- SUN setup details form - January 2025
All completed forms and templates should be emailed to schoolsfinance@birmingham.gov.uk.
Guidance
Contact Barclays
For any queries around BACs or using Barclay’s Online contact Barclays Client Servicing directly using the details below.
- Email: clientservicesupport-1@barclays.com
- Telephone: 0330 156 0008 - choose from the follwing options:
- Option 1 - Iportal or Barclays.net queries
- Option 2 - General account servicing
- Option 3 - BACSETL IP support
- Option 4 - File gateway queries
- Option 5 - Cheque and cash queries
- Option 6 - Specialist support (BMAP, Swift, SEPA, Lockbox or Direct Data)
- Post: Client Support Process Fulfilment Team, Radbroke Hall, Knutsford, WA16 9EU
- In branch: 79-84 High Street, Birmingham, B4 7TE
Contact us
If you have queries that cannot be resolved by contacting Barclays, email schoolsfinance@birmingham.gov.uk for support.
Page last updated: 6 January 2026
