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COVID-19 Advice for Supermarket Visits | COVID-19 Advice for Supermarket Visits | Birmingham City Council

Coronavirus (COVID-19)

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COVID-19 Advice for Supermarket Visits

Supermarkets have introduced rules over what you can buy and who can go shopping during the coronavirus outbreak. They have also put in place additional measures to help keep people safe whilst they shop.

  • Go to the supermarket as infrequently as possible
  • Plan what you need and write a list before going out
  • Where possible, shop alone using one basket/trolley to minimise the number of people in stores.
  • Always adhere to the 2-metre, 1-metre with risk mitigation where 2-metre is not viable, social distancing rules when queuing, shopping and entering/leaving the supermarket; entry to supermarkets may be limited at busy times and many stores have now introduced floor markings to assist with social distancing. Some stores have also implemented set entrances, exits and pathways throughout the shop to create a safe flow of movement for customers.
  • You must wear a face covering immediately before entering indoor shopping centres, supermarkets and shops unless you are exempt. Please see list of people exempt from wearing a face mask.
  • Only one person/family should occupy a lift at any one time and lifts should only be used if absolutely necessary.
  • Where available, please use in-store basket/trolley cleaning and hand sanitising stations.
  • Only touch items intended for purchase.
  • Be mindful of other shoppers when approaching shelves/products. Allow people space to move on. Don’t reach over other shoppers to get what you need.
  • Where possible, use the “scan and go” option or card/contactless payments; some supermarkets have asked those paying by cash to do so using self-service tills.
  • Visit stores throughout the day to avoid queues when stores open and avoid visiting during priority opening times that have been arranged for the elderly, vulnerable and key workers,
  • Adhere to purchase restrictions so that everyone can get the items they need
  • Be polite and respectful towards retail staff and fellow shoppers
  • When you arrive home
    • Wash/wipe down sealed produce such as milk bottles, plastic packaged food and tins with washing up liquid
    • Wash fresh produce before use, just as you would normally
  • Advice on washing fruits and vegetables
  • Remember to wash hands before and after handling food and before you eat

For up-to-date information regarding opening hours, purchase restrictions and more, please refer to supermarket websites