Local guidance during (covid-19)

Due to the impact of the Coronavirus pandemic, it has become necessary to change the way the council provides adult social care services. On 14 April the Acting Director of Adult Social Care took the decision to implement powers provided to Local Authorities in respect of their duties under the Care Act 2014 introduced by the Coronavirus Act 2020 which came into force on 31 March 2020. This means that the local authority will now be streamlining processes under Care Act easement stage 3.

Please be assured that the council will continue to provide services to those who have an eligible need for care and support. If you need to contact the council about any adult social care matter, you should continue to do so.

You can ring us on 0121 303 1234.