Get involved in improving council services

The Public Participation Team is passionate about making sure citizens voices and views are included in all council decision making and service design.  We do this by working with colleagues to provide them advice and best practice guidance in how to include citizens in council day to day activity and also put them in contact with citizens and communities to make it happen in partnership.

The team value everyone's individual contributions, we all have different lived experiences and no one person can represent everyone. Focusing on strengths and working inclusively, the team aims to support the development of public services that meet citizen’s needs.

How we do this!

• Champion citizen involvement and inclusive engagement at all levels across the council to make sure we put citizens first. 
• Develop partnerships with citizens and local community organisations to ensure any engagement is representative. 
• Support citizens in taking part, advocating for the voice of the citizen at every opportunity.
• Offer advice, guidance, support, and hands on help to colleagues to make sure citizen insight is captured, considered and taken into account in all decision making activity.