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Change the address on your Council Tax bill

You should let us know if you change your address, so we can calculate your Council Tax bill.

Do not update your address earlier than 14 days before your moving date, because sometimes your moving date can change.

Before you start

You will need your 10-digit Council Tax billing reference number to change your address online. You can find your reference number in the top right of your bill.

If you are changing your address because you have bought or sold a property, you will need to know the completion date of any property bought or sold.

You will also need to provide either:

  • the name of the person or organisation who has bought your previous property, if relevant

or

  • your solicitor’s details

If you are changing your address because you are beginning or ending a rental tenancy, you will need your:

  • tenancy start and end dates
  • landlord’s or managing agent’s details

Moving within Birmingham

You must tell us if you're moving within Birmingham.

After you've told us, we will:

  • close your old account
  • send you a bill if you still owe us any money
  • refund or transfer the credit if you have overpaid

If you have not received a refund or credit within 28 working days, you can request a Council Tax refund online.

If you currently pay by Direct Debit

If you pay your Council Tax by Direct Debit, these details may be transferred to the account for your new address. Your new bill will confirm the payment details.

If you do not pay your Council Tax by Direct Debit you must make any payments using your new address and new Council Tax reference number.

Moving into Birmingham

You will need to tell us the:

  • new address you will be moving to
  • dates of when you will be moving into Birmingham

You may also need to tell us the address of your previous Birmingham address if you've lived here in the past.

You can use your BRUM account to view your bills and payments online.

Moving out of Birmingham

You will need to tell us the:

  • current address you live in
  • new address you will be moving to
  • dates of when you will be moving out of Birmingham

If you have not received a refund within 28 working days, you can request a Council Tax refund online.

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