Key announcements

Our online forms and systems for Waste and Public Health may be unavailable on Sunday 11 June between 8:00am and 5:00pm for system maintenance. You can find help with accessing grants, useful advice and money that you may be entitled to by visiting our cost of living support page

My housing association home needs repairs

Your home should be safe, warm, and in a reasonable state of repair.

If your home needs repairs, you must report this to your landlord. This is normally done through your tenants' portal on their website or by calling them directly. A list of housing associations and their contact details are available.

If you are unhappy with your landlord's service or how quickly they respond to you, you can make a complaint.

Page last updated: 24 March 2023

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