Coronavirus (COVID-19) update
We would like to announce that the mutual exchange service will resume with immediate effect.
It is our priority to keep our residents and staff safe during the current COVID-19 crisis and we thank you for your continued patience whilst the service has been suspended.
We have been working on safe working practices to ensure that we can safely restart the service. As part of the mutual exchange process an inspection of your property is required. You will be contacted prior to the inspection of your home and advised on how the visit will be conducted and that social distancing will be an expectation. It is vitally important that you inform us if you or any of your household have COVID-19 symptoms, or have been confirmed COVID-19 positive.
Please follow the guidance provided by staff when contacted to arrange the appointment to ensure that we keep everyone safe and reduce the transmission of COVID-19.
You can swap houses with another council or housing association tenant. Usually two tenants swap their homes, but it is possible to have several tenants involved in a “chain” of swaps.
A swap can be a faster way of finding a new home than applying for a transfer, especially if your transfer application is assessed as a low priority.
You must get your landlord’s permission before you swap homes.