COVID-19: Affected library services
All Birmingham libraries are closed until further notice. This includes mobile library and library services at home.
For the latest news on how library services are affected by the current health situation please visit:
For Benefit Verification
Your online form will provide you with details of what evidence we require and how best to provide that evidence to us. You can return to your online form at any time using your form reference number.
For most claims and change in circumstances we do not require further evidence, and your online form will automatically not request any further evidence from you.
Where possible we will use evidence you have previously supplied us or evidence you have provide to claim other benefits to verify your current circumstances.
If we have asked you to upload evidence you can do this at any time, by returning to your online form.
If your online form has requested evidence and you have not been given the option to upload the evidence, or are not able to upload the evidence, then you should follow the guidance below:
If you are making a claim for council tax support only and you currently claim Universal Credit, you will not need to provide us documents through the post.
If you are required to post evidence this should be sent to the address below:
Birmingham City Council
PO Box 8267
Library of Birmingham
Please be aware that the Terraces on Level 3 and 7, the Skyline and Shakespeare Memorial Room on level 9 could be closed without notice. These may be due to inclement weather, essential maintenance or a private event.
Wolfson centre (for archival research) closure weeks
- Closed from Monday 14 September 2020, reopening 22 September 2020
- Closed from Monday 28 December 2020, reopening 5 January 2021
All Birmingham libraries are closed until further notice.
Bank holidays 2020
All libraries will be closed:
Bank Holiday Monday 31 August 2020
Christmas Day Friday 25 December, Boxing Day Monday 28 December 2020 and New Year's Day Friday 1 January 2021. Closure over the rest of the Christmas period to be decided.
Kings Norton library is closed on the Tuesday following a bank holiday.