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Northfield Customer Service Centre | Birmingham City Council

Northfield Customer Service Centre

Important Information

We are closed for face to face appointments but can be contacted on 216 3030.

About

Benefit Verification is no longer available at the Customer Service Centre.

Find out more about the verification service

Address

1a Vineyard Road
Northfield
Birmingham
B31 1PG

Plan your journey

Map
Opening times

Day

Opening Time

Closing Time

Monday

9am

4:30pm

Tuesday

9am

4:30pm

Wednesday

9am

1pm

Thursday

9am

4:30pm

Friday

9am

4:15pm

Accessibility

A home visiting service is available on request for vulnerable customers and carers

  • Accessible entrances and exits
  • Public transport and accessible parking within walking distance
  • All services are on the ground floor
  • There is room inside the building for people using wheelchair
  • Induction loop system available at the information desk
  • Accessible private interview rooms
  • Accessible toilets