1. Birmingham City Council – Home Support Provider Information Events – Introduction of citizen feedback adjustment to quality scores 15 and 17 September 2025 (Information for Birmingham contracted home support providers)

2. Black Country Integrated Care Board (ICB) - Access to the Care Home App (Information for Birmingham, Solihull and Black Country Care Homes)

3. Foundation of Nursing Studies (FoNS) - Resilience based Clinical supervision (Information for all care providers who employ nurses)

4. NHS West Midlands – Cancer Alliance Cancer Academy (Information for all care providers in the West Midlands)

5. NHS England - Professional strategy for nursing and midwifery SURVEY DEADLINE 29 September 2025 (Information for all care providers who employ nurses)

6. REMINDER - Birmingham City Council Domestic Abuse Prevention Team: Upcoming nationwide emergency alert test, at 3pm on Sun 7 September 2025: being mindful of those facing domestic abuse (Information for all Providers)

7. REMINDER Birmingham and Solihull Integrated Care Board (BSOL) Quality Team - web page (Information for Birmingham and Solihull Care Homes)

8. REMINDER NHS Birmingham and Solihull (BSOL) Training Hub 2025 (Information for Birmingham and Solihull Care Homes)

9. Skills for Care - Nursing placement strategy: Connecting locally to meet the recommendations of the strategy event 10 September 2025 (Information for all care providers who employ nurses)

10. Hospices of Birmingham and Solihull (HOBS) Training Offer 10 and 25 September 2025 (Information for all care providers in Birmingham and Solihull)

11. REMINDER Birmingham and Solihull ICB Nurses and Clinical Leads Network meeting for nurses working in social care 16 September 2025 (Information for Birmingham and Solihull Care Homes)

12. REMINDER Birmingham Community Healthcare (BCHC) NHS Foundation Trust - Infection Prevention and Control (IPC) quarterly IPC Champions Forum 18 September 2025 (Information for Birmingham and Solihull Care Homes)

1. Birmingham City Council – Home Support Provider Information Events – Introduction of citizen feedback adjustment to quality scores 15 and 17 September 2025 (Information for Birmingham contracted home support providers

Birmingham City Council will be reintroducing the citizen feedback adjustment to provider quality scores from 17 September 2025. The quality score is used as part of the package of care allocation process on the CareMatch Portal to identify the highest quality offer. At these sessions we will remind providers of why we are introducing the citizen feedback adjustment and will explain the methodology to be used. We look forward to seeing you there.

Please save one of the following dates and times and Teams invites will be sent out in next week’s bulletin;

• 15 September 2025 2:00pm – 2:45pm
• 17 September 2025 10:00am – 10:45am

Information about how the quality score will be calculated going forward will also be available on our Shaping the Market webpages here;

Quality monitoring visits | Birmingham City Council

2. Black Country Integrated Care Board (ICB) - Access to the Care Home App (Information for Birmingham, Solihull and Black Country Care Homes

Care home staff can now access the NHS ICB Black Country care home app. This replaces the BSOL care home app. Further information about this subject has been circulated to providers. If you don’t have a copy, please email marketintelligence@birmingham.gov.uk. Please note FREED stands for Frailty, Recognition, End of Life & Escalation of Deterioration and includes a range of tools to assist staff with these issues.

3. Foundation of Nursing Studies (FoNS) - Resilience based Clinical supervision (Information for all care providers who employ nurses)

The Foundation of Nursing Studies (FoNS) are offering a fully-funded programme of Resilience-based Clinical Supervision specifically for registered nurses and nursing associates working in England’s social care sector. Further information about this subject has been circulated to providers. If you don’t have a copy, please email marketintelligence@birmingham.gov.uk.

4. NHS West Midlands – Cancer Alliance Cancer Academy (Information for all care providers in the West Midlands)

The Cancer Academy is a centralised platform designed to support lifelong learning for our current, and future, cancer workforce. Created to support our entire cancer workforce, the courses and extensive resources are aimed at enhancing your knowledge and helping you stay skilled and up to date in all thing’s cancer care. Whether you work in a clinical setting or an administrative role, the Academy is here for you.

WMCA Cancer Academy

5. NHS England - Professional strategy for nursing and midwifery SURVEY DEADLINE 29 September 2025 (Information for all care providers who employ nurses)

You are invited to complete this survey to inform the conversation and strategy:

Defining the next era of nursing and midwifery

To frame this part of the conversation, NHS England has identified a number of areas focussed on the profession’s role in working in and with neighbourhoods and communities, prevention and health promotion, addressing global health challenges, research and innovation, and digital and technology. We also need to consider how we better support all nurses, midwives and nursing associates to maximise opportunities throughout their career

6. REMINDER - Birmingham City Council Domestic Abuse Prevention Team: Upcoming nationwide emergency alert test, at 3pm on Sun 7 September 2025: being mindful of those facing domestic abuse (Information for all Providers)

A nationwide emergency alert test will be going out at 3pm on Sunday, 7 September – and colleagues in our Domestic Abuse Prevention Team are reminding us that this alert can put those experiencing domestic abuse in danger – especially if they have phones their partners are not aware of, or if they are in hiding.

Women’s Aid sent out the following reminder on social media:

The UK’s new emergency alert system will send a loud siren, message, and vibration to every compatible phone – even if they are on silent. Survivors of abuse with hidden phones could be put at risk if the device is discovered.

You can opt out in your phone’s settings to protect your safety:

iPhone: search “Emergency Alerts” in settings → Turn off Severe & Emergency alerts

Android: Search “Emergency Alerts” in settings → Turn off Severe & Emergency alerts (and other threat categories if listed)

7. REMINDER Birmingham and Solihull Integrated Care Board (BSOL) Quality Team - web page (Information for Birmingham and Solihull Care Homes)

Please visit the BSOL ICB Quality Team Web Page which includes information on:

BSOL ICB Quality Team Web Page
- Falls resources – new
- Dysphagia and swallowingresources – new
- Continence resources – new
- Clinical Learning Alerts
- Quality improvement resources
- Best practice information
If you would like more information about the BSOL Quality Team, please contact nhsbsolicb.qualitychc@nhs.net

8. REMINDER NHS Birmingham and Solihull (BSOL) Training Hub 2025 (Information for Birmingham and Solihull Care Homes)

The Birmingham and Solihull Training Hub Website is for those working in a primary or social care role in the Solihull / Birmingham area. The information is for students looking for support with career development or a visitor wanting to find out more.

Please use this link for training, further information and booking:

Social Care – BSol Training hub

All training events are listed in the calendar section. You can also contact the training hub by email bsol.traininghub@nhs.net.

The next sessions are:

10 September 2025 HoBS - Caring for the Human Spirit - 1:00 pm - 2:00 pm

10 September 2025 Nursing placement strategy: onnecting locally to meet the recommendations of the strategy - 1:00 pm - 3:00 pm

11 September 2025 Mental Capacity Act Awareness Training - 9:30 am - 12:00 pm

11 September 2025 Registered Managers Forum and Skills for Care: Working together with Registered Managers in Solihull - 1:30 pm - 4:00 pm

12 September 2025 IPC - Mouth Care Matters - 2:00 pm - 3:00 pm

16 September 2025 BSol nurses and clinical leads network for nurses working in social care - 2:00 pm - 5:00 pm

18 September 2025 Continuing Health Care (CHC) Fast Track Pathway Training (September 2025) 2:00 pm - 4:00 pm

18 September 2025 Birmingham Registered Managers Network Meeting 12:00 pm - 4:00 pm

9. Skills for Care - Nursing placement strategy: Connecting locally to meet the recommendations of the strategy event 10 September 2025 (Information for all care providers who employ nurses)

Skills for Care, in partnership with the Council of Deans Health, launched the first-ever Strategy to enable social care placements for student nurses and nursing associates (see link nelow) which embraces social care learning environments as fundamental to the learning of our future nursing professionals. An online event will be held on Wednesday 10 September 2025 1:00pm – 3:00pm. Further information about this subject has been circulated to providers. If you don’t have a copy, please email marketintelligence@birmingham.gov.uk. This event is open to anyone with an interest in social care nursing placements, and would be particularly useful for care providers who have an interest in the nursing workforce.

Strategy to enable social care placements for student nurses and nursing associates

10. Hospices of Birmingham and Solihull (HOBS) Training Offer 10 and 25 September 2025 (Information for all care providers in Birmingham and Solihull)

Below are upcoming HOBS Online (via Zoom) Training sessions for September 2025, with the booking links included. Please also find attached the relevant posters with details and the QR code to book onto the course.

TRAINING TOPIC 1

Caring for the Human Spirit - Wednesday 10 September - 1 hour (1:00pm to 2:00pm)

• Different belief systems
• The practices associated woth different faiths
• The role of the healthcare professional in supporting the spiritual needs of pateints and families in their care

https://www.eventbrite.co.uk/e/1311516062849?aff=oddtdtcreator

TRAINING TOPIC 2

Lasting Power of Attorney - Thursday 25 September - 1 hour (1:00pm t 2:00pm)

• The differences beyween types of LPOA
• What is involved in nominating a LPOA
• Legal implications in relation to LPOA

https://www.eventbrite.co.uk/e/1311532692589?aff=oddtdtcreator

For more information, contact Emily Dean, Long Term Conditions and Prevention Administrator Emilyjayne.dean@nhs.net

11. REMINDER Birmingham and Solihull ICB Nurses and Clinical Leads Network meeting for nurses working in social care 16 September 2025 (Information for Birmingham and Solihull Care Homes)

Birmingham and Solihull Nurses and Clinical Leads Network for Nurses working in Social Care would like to invite registered nurses to the next virtual network meeting for Tuesday 16th September 2025 2:00 pm - 4:45 pm.

The meeting agenda will include relevant clinical nursing issues;

• NMC- An introduction to Employer Link Service Advisor
• Tissue Viability Update 2025
• Infection prevention – winter planning 2025
• Respecting choice and managing risk – Dysphagia Research
• Birmingham Community SALT Team – Swallowing Matters
• Falls Team Toolkit Overview

There will be an update from BSOL Integrated Care Board, Skills for Care and West Midlands Care Association on support/resources for nurses.

To find out more about the meeting, and to book your place, please use this link;

Nurses and Clinical Leads Network

12. REMINDER Birmingham Community Healthcare (BCHC) NHS Foundation Trust - Infection Prevention and Control (IPC) quarterly IPC Champions Forum 18 September 2025 (Information for Birmingham and Solihull Care Homes)

IPC will soon host your quarterly IPC Champions Forum. Join (virtually) via Microsoft Teams on Thursday, 18 September 2025 between 10.00am – 11.15am.

click here to join the meeting

For comments/queries, infection control advice, and training requests please contact bchc.ipcdata1@nhs.net or 0121 466 6550