What's New Bulletin 250 - 29 May 2025

This is edition 250 of the provider bulletin, containing information on guidance, procedures and new initiatives. Very urgent or high priority communications may still be issued on an ad hoc basis, but we will try to keep these to a minimum

1. Birmingham City Council - Good Practice Resources (Information for all Providers)

2. Department of Health and Social Care (DHSC) - Principles for managing cases of suspected high consequence infectious diseases in adult social care (Information for all Providers)

3. Care Quality Commission (CQC) - Health and Social Care Support for People with Dementia (Information for all Providers)

4. REMINDER Capacity Tracker Department of Health and Social Care (DHSC) Updates (Information for all Providers)

5. REMINDER Birmingham Community Healthcare (BCHC) NHS Foundation Trust - Infection Prevention and Control (IPC) - Care Home Champion Awards nominations – 2 June 2025 (Information for Birmingham and Solihull Care Homes)

6. REMINDER NHS Birmingham and Solihull (Bsol) Training Hub – May - June 2025 (Information for Birmingham and Solihull Care Homes)

1. Birmingham City Council - Good Practice Resources (Information for all Providers)

Two new items have been added to the information for care providers section of Birmingham City Council’s website. Please see links below:

Good practice resources for care providers | Birmingham City Council

Information for care providers | Birmingham City Council

You said, we did - acting on feedback from people using services | Birmingham City Council

Planning and delivering residents' meetings in care homes | Birmingham City Council

If you have any suggestions of other resources that could be added to this page, please email marketintelligence@birmingham.gov.uk

2. Department of Health and Social Care (DHSC) - Principles for managing cases of suspected high consequence infectious diseases in adult social care (Information for all Providers)

These principles are aimed at supporting adult social care providers, managers and staff in England to take initial steps in the unlikely situation where an individual is suspected to have a high consequence infectious disease by a registered healthcare professional while in their setting, or under their care, if at home.

high consequence infectious disease (HCID)

Please use this link for further information

Managing cases of suspected high consequence infectious diseases in adult social care - GOV.UK

3. Care Quality Commission (CQC) - Health and Social Care Support for People with Dementia (Information for all Providers)

Dementia Strategy: a review of the experiences of people with dementia and how health and care services are responding.

The number of people being diagnosed with dementia is increasing. In February 2025, nearly half a million people in England had a dementia diagnosis. The likelihood of developing dementia, becoming an informal carer or both in a lifetime in the UK is 55% (around 1 in 2).

For this report the CQC looked at what people were telling them, through surveys and feedback, about their experiences of living with dementia when using health and adult social care services, including the experiences of families and carers.

Please use this link to read the report:

Health and social care support for people with dementia - Care Quality Commission

4. REMINDER Capacity Tracker Department of Health and Social Care (DHSC) Updates (Information for all Providers)

Please find below Department of Health and Social Care a link to Capacity Tracker updates implemented on Wednesday, 28 May 2025.

What’s Coming to Capacity Tracker: May 2025.pdf

For support with the Capacity Tracker, please see details below:

For system support and guidance - please contact NECS Capacity Tracker Support Centre - 0191 691 3729 or necsu.capacitytracker@nhs.net (We are open Monday to Friday from 8am to 5pm, excluding public holidays)

Changing registration, closing, change of ownership – please contact the CQC - T: 03000 616161, E: enquiries@cqc.org.uk, CQC Provider Portal (They are open Monday to Friday from 8.30am to 5.30pm, excluding public holidays)

If you receive an enforcement notice – please contact the NHS Business Services Authority Enforcement Team (NHSBSA) – T: 0300 330 2088, E: enforcement@nhsbsa.nhs.uk (They are open Monday to Friday from 8.30am to 4.30pm

5. REMINDER Birmingham Community Healthcare (BCHC) NHS Foundation Trust - Infection Prevention and Control (IPC) - Care Home Champion Awards nominations – 2 June 2025 (Information for Birmingham and Solihull Care Homes)

IPC Care Home Champion Awards nominations are now open!

IPC are looking for that individual or team who’ve really taken on the role of the IPC Champion after completing the IPC Champions Training.

Do you have colleagues who’ve demonstrated IPC excellence which deserves to be acknowledged/recognised?

Let IPC know why the individual or team you’ve put forward should scoop this year’s award in no more than 300 words.

Click here to complete the nomination form

or send them directly via bchc.ipcdata1@nhs.net no later than Monday, 2 June 2025.

6. REMINDER NHS Birmingham and Solihull (Bsol) Training Hub June 2025 (Information for Birmingham and Solihull Care Homes)

The Birmingham and Solihull Training Hub Website is for those working in a primary or social care role in the Solihull / Birmingham area. The information is for students looking for support with career development or a visitor wanting to find out more.

Please use this link for training, further information and booking

Social Care – BSol Training hub.

All training events are listed in the calendar section. You can also contact the training hub by email bsol.traininghub@nhs.net or phone: 0121 483 2128.

The next sessions are:

02 June 2025 - BSOL Bladder & Bowel Health TENA training session 11:00 am - 12:00 pm

03 June 2025 - Support to Care Home Service – Introduction to Dementia 12:00 pm - 1:30 pm

04 June 2025 – Mental Capacity Act Awareness Training 1:00 pm - 1:30 pm

05 June 2025 - Continuing Health Care (CHC) Checklist Training 2:00 pm - 4:00 pm

05 June 2025 New Managers – What Resources and Support are Available - Zoom 2:00 pm - 3:00 pm