Birmingham City Council

Homes and Neighbourhoods Service Standards

We aim to provide an efficient and fair service.

Our Service Standards leaflets set out the promises that we make to our customers.

Attached below is a list of all of our service standards leaflets, setting out the standards we work to for each aspect of our service.

Request a document in an alternative format

Postal Address Homes and Neighbourhoods Directorate
Louisa Ryland House
44 Newhall Street
Birmingham
B3 3PL
Email Address
Telephone 0121 303 4125