1. Birmingham City Council Provider Feedback Form Following a Quality Monitoring Visit (Information for all Providers)

2. Department of Health and Social Care (DHSC) Capacity Tracker Updates (Information for all Providers)

3. Care Quality Commission (CQC) - Oliver McGowan Code of Practice (Information for all Providers)

4. Birmingham City Council Public Health - Beezee Adults: Supporting Healthier Lifestyles for Adults with Disabilities (Information for all Birmingham Providers)

5. REMINDER Skills for Care - Share Your Views on Learning and Development in Social Care – SURVEY DEADLINE 4 July 2025 (Information for all Providers)

6. REMINDER NHS Birmingham and Solihull (BSOL) Training Hub July 2025 (Information for Birmingham and Solihull Care Homes)

7. REMINDER Registered Managers Forum and Skills for Care: Working together with Registered Managers in Solihull: Scheduled meetings for 2025-2026 (Information for all Solihull Care Home Providers)

8. REMINDER NHS Birmingham and Solihull (BSOL) - HOBS Training Session 3 July 2025 (Information for Care Homes with Nursing in Birmingham and Solihull)

9. NHS Birmingham and Solihull Mental Health - Managing Mental Health in Care Homes (Including Management of Distressed Behaviour) 10 July 2025 (Information for Birmingham and Solihull Care Homes)

10. REMINDER Birmingham Community Healthcare (BCHC) NHS Foundation Trust - Infection Prevention and Control (IPC) 10 July 2025 (Information for Birmingham and Solihull Care Homes

1. Birmingham City Council Provider Feedback Form Following a Quality Monitoring Visit (Information for all Providers)

As part of Commissioning’s ongoing commitment to improve our Quality Monitoring Process we will be sending all providers a short questionnaire to complete following a Quality Monitoring Visit.

Commissioners would be grateful if you would complete the questionnaires and submit using the button incorporated in the form.

We will use this valuable feedback to ensure ongoing development of the team and the Quality Monitoring process.

2. Department of Health and Social Care (DHSC) Capacity Tracker Updates (Information for all Providers)

Capacity Tracker Data - CQC Refresh

A CQC refresh took place on Thursday 19 June 2025. Providers expecting changes to be applied by the CQC (assessment ratings, services or regulated activity) should review their account following the update. If any anomalies are found, such as incorrect or missing new/transferred locations, please reach out directly to CQC for assistance.

Focus on Data Quality in Capacity Tracker

As part of our ongoing commitment to data quality and continuous improvement, the Capacity Tracker team will be reaching out to all providers identified as having data anomalies to offer support and help to clarify/rectify any issues.

Your data is important - it is essential that it is reliable, accurate and consistent to help effective decision making and analysis across Adult Social Care.

Look out for communications coming soon that will help identify any potential discrepancies and top tips on how to rectify these.

Provider Feedback Opportunity

DHSC are currently gathering feedback from Care Home and Home Care providers. This information is being collected in Capacity Tracker:

'Contract Handbacks – June 2025': This is a monthly set of questions that will be available until 30 June 2025 and succeeded by a further collection in July.

For support with the Capacity Tracker, please see details below.

For system support and guidance - please contact NECS Capacity Tracker Support Centre - 0191 691 3729 or necsu.capacitytracker@nhs.net (Open Monday to Friday from 8am to 5pm, excluding public holidays)

Changing registration, closing, change of ownership – please contact the CQC - T: 03000 616161, E: enquiries@cqc.org.uk, CQC Provider Portal (Open Monday to Friday from 8.30am to 5.30pm, excluding public holidays)

If you receive an enforcement notice – please contact the NHS Business Services Authority Enforcement Team (NHSBSA) – T: 0300 330 2088, E: enforcement@nhsbsa.nhs.uk (Open Monday to Friday from 8.30am to 4.30pm

3. Care Quality Commission (CQC) - Oliver McGowan Code of Practice (Information for all Providers)

Guidance setting out standards for training on learning disability and autism for Care Quality Commission (CQC)-registered health and social care providers and their staff. Please use the link below for further information.

Oliver McGowan code of practice - GOV.UK

4. Birmingham City Council Public Health - Beezee Adults: Supporting Healthier Lifestyles for Adults with Disabilities (Information for all Birmingham Providers)

A healthy life is a happy life, and Beezee Adults is here to help! Our free healthy lifestyle programme is designed for adults with disabilities who are ready to make positive changes.

With Beezee Adults, you’ll receive personalised support from a dedicated nutritionist to help you lose weight in a healthy way and keep it off for good. The programme is tailored to your needs, with your medication and health conditions kept in mind. We offer online and group support so you can pick the package that works best for you.

By making small, realistic changes, you can see big improvements in your overall health and wellbeing. Whether it’s adjusting your diet, exploring new routines, or simply building healthier habits, we’re here to guide you every step of the way.

Ready to kickstart your healthier lifestyle? Contact Beezee Adults today and take the first step towards a happier, healthier you!

https://bhx.maximusuk.co.uk/beezeeadults/

Please share this information with the Citizens you support

5. REMINDER Skills for Care - Share Your Views on Learning and Development in Social Care – SURVEY DEADLINE 4 July 2025 (Information for all Providers)

Skills for Care is exploring current practices, challenges, and future learning and development plans in social care. They are gathering valuable insight from adult social care providers, enabling them to better understand needs, priorities, and expectations. 

You can share your views in the following ways:

Complete a short survey (15 minutes) – submit responses by 5:00pm on 4 July 2025

Take part in a focus group (60 minutes via Zoom) Wednesday, 2 July 2025, 09:30am – 10:30am

Have a one-to-one conversation with us (45 minutes via Teams);

Thursday 3 July 2025, 09:00am – 09:45am

Thursday 3 July 2025, 4:00pm – 4:45pm

Monday 7 July 2025, 2:00pm – 2:45pm

Your input will directly inform Skills for Care’s work improving access to support, services, and learning across the sector. Please use the link below for further information.

Learning and development landscape: Care provider insights and future plans

6. REMINDER NHS Birmingham and Solihull (BSOL) Training Hub July 2025 (Information for Birmingham and Solihull Care Homes)

The Birmingham and Solihull Training Hub Website is for those working in a primary or social care role in the Solihull / Birmingham area. The information is for students looking for support with career development or a visitor wanting to find out more.

Please use this link for training, further information and booking

Social Care – BSol Training hub

All training events are listed in the calendar section. You can also contact the training hub by email bsol.traininghub@nhs.net or phone: 0121 483 2128.

The next sessions are:

03 July 2025 Registered Managers Forum and Skills for Care: Working together with Registered Managers in Solihull 1:30 pm - 4:00 pm

03 July 2025 - Continuing Health Care (CHC) Checklist Training 2:00 pm - 4:00 pm

03 July 2025 - Dysphagia Safety 2:00 pm - 3:00 pm

07 July 2025 Recording and Reporting - 2:00 pm - 4:00 pm

10 July 2025 Managing Mental Health in a Care Home Setting - 10:00 am – 11:00 am

10 July 2025 Mental Capacity Act Awareness Training 9:30 am - 12:00 pm

11 July 2025 Virtual Training Session – Multi drug resistant organisms (MDRO)/Antimicrobial resistance (AMR) 2:00 pm - 3:00 pm

7. REMINDER Registered Managers Forum and Skills for Care: Working together with Registered Managers in Solihull: Scheduled meetings for 2025-2026 (Information for all Solihull Care Home Providers)

Venue: Solihull College | Time: 13:30 – 16:00

Dates: Thursday 3 July 2025 - Thursday 11 September 2025 - Thursday 27 November 2025 - Thursday 5 February 2026

Skills for Care have set up dates for registered managers in Solihull to come together for networking, information and support with Skills for Care and Solihull Registered Managers Forum (RMF). All meetings will be hosted at Solihull College (Blossomfield Campus), starting with a light lunch and followed by sessions from Skills for Care and the Managers Forum meeting.  If you would like to attend the next meeting please book your place using the link below to receive the agenda and tell us about any dietary, communication or access needs you may have.

book your place

Further information about this subject has been circulated to providers. If you don’t have a copy, please email marketintelligence@birmingham.gov.uk

8. REMINDER NHS Birmingham and Solihull (BSOL) - HOBS Training Session 3 July 2025 (Information for Care Homes with Nursing in Birmingham and Solihull)

ReSPECT Forms

Free online webinar for healthcare professionals

Date: 3 July 2025

Time: 1.00 pm – 2.00pm

Format: Online via ZOOM

This forms part of a series of interactive webinars, commissioned by Birmingham & Solihull ICB and provided by Birmingham Hospice in collaboration with Marie Curie and St Giles Hospice. Sessions are delivered by local palliative care experts.

Further information about this subject has been circulated to providers. If you don’t have a copy, please email marketintelligence@birmingham.gov.uk

9. NHS Birmingham and Solihull Mental Health - Managing Mental Health in Care Homes (Including Management of Distressed Behaviour) 10 July 2025 (Information for Birmingham and Solihull Care Homes)

The NHS Birmingham and Solihull Mental Health specialists will be delivering free virtual webinars on the Managing Mental Health in Care Homes (Including Management of Distressed Behaviour).

For further information contact Charlotte.ward10@nhs.net

10. REMINDER Birmingham Community Healthcare (BCHC) NHS Foundation Trust - Infection Prevention and Control (IPC) 10 July 2025 (Information for Birmingham and Solihull Care Homes)

The Infection Prevention and Control Champions Forum incorporating the IPC Champions Awards will take place next month.

Please join the IPC team Thursday, 10 July 2025 between 9.00am – 1.30pm at the Saffron Centre.

To book your place(s) for this event please use the link below:

10.07.2025 IPC Champion of Champion Awards

*Free parking will be available. Refreshments will be provided please contact IPC if you have dietary requirements.

This event is geared towards care home staff who’ve previously attended an IPC Champions Training Day.

A further training day will be held later this year; details will be announced as soon as possible.

For comments, queries, infection control advice/support, and training requests please contact the team via bchc.ipcdata1@nhs.net or 0121 466 6550