Service menu

Family Information Service

This page is known as www.birmingham.gov.uk/fis



The Family Information Service provides information on childcare in your area:

fill in the online Childcare Enquiry Form or

search for childcare yourself online at:
www.childcarelink.gov.uk

There are specific services for Lone Parents.

There is also plenty of information about childcare on the DirectGov web site.


The Family Information Service is a free public service for parents, carers and childcare workers including information on childcare facilities, books, internet access, magazines and journals.

You can download a copy of A Guide to Our Services


The FREE Birmingham for Families Directory contains useful information about family and children services in Birmingham.

The book is a useful resource for professionals, parents and young people providing plenty of information about services available to children and families as well as about activities in and around Birmingham.

You can order a free directory: contact the Family Information Service on 0121 303 3521 or

send an email to: familyinformation@birmingham.gov.uk or

download Birmingham for Families Directory from the bottom of this page.
(File Size: 4.7MB: 150 colour pages)

There is also information for parents and carers in the council's online Children's Services Directory: ineed2know

The Family Information Service gives general advice about childcare services in Birmingham and can provide you with up-to-date lists of:
  • Childminders
  • Private and voluntary day nurseries
  • Education provision
  • Pre-school groups (playgroups)
  • Parent and toddler groups
  • Out of school playcare clubs
  • Holiday care

We have a range of fact sheets on a variety of topics including:

  • Choosing a childminder
  • Choosing a nursery
  • Making good childcare arrangements
  • Advice for lone parent families
  • Playcare
  • Information for parents / carers of children and young people with additional needs
  • Activities for Under 5s

Free Internet
Parents and carers who wish to use the Internet for information for their child's needs can use the Internet free at the Family Information Service. (Not information for homework topics but access to support groups, associations, health topics etc.) A member of staff is available to help you with your search if you have little or no experience of using the Web. There is no need to book a place, just visit the Family Information Service and ask a member of staff for assistance.



If you contact the Family Information Service Helpline on 0121 303 3521

we guarantee to have the required information
in the post by the next working day.

Family Information Service
Family Information Service
Central Library,Chamberlain Square
Birmingham
West Midlands
UK
B3 3HQ

Telephone Number: 0121 303 3521 (Minicom: 0121 303 2714)
Fax Number: 0121 303 4386

Opening Hours: Monday, Wednesday and Friday: 9.00 am to 6.00 pm
Tuesday and Thursday: 9.00 am to 8.00 pm
Saturday: 9.00 am to 5.00 pm

Telephone helpline:

Monday, Tuesday, Thursday and Friday: 9.00 am to 5.00pm
Wednesday: 10.00 am to 5.00pm
Saturday: 9.00 am to noon



Please note: Birmingham City Council is not responsible for the content of other organisations' web sites.


A Guide to Our Services: updated October 2008

 (Size: 158 Kb Type: PDF )

Copyright: Copyright Restricted

Birmingham for Families Directory (Size: 2.35 Mb Type: PDF )

Description:

Revised and updated January 2010.

Copyright: Copyright Restricted