Birmingham City Council

Family Information Service

This page is known as: www.birmingham.gov.uk/fis



Helpline for all family related enquiries: 0121 303 3521


The Family Information Service (FIS) is based within the Centre for the Child in the Central Library. It provides a wide range of information relating to families with children, including:

  • detailed information and advice on childcare;

  • information on activities happening in Birmingham during the school holidays; and

  • general information and signposting to a wide range of organisations that support families.

Family Information Service

Central Library, Chamberlain Square Birmingham B3 3HQ

Email Address: familyinformation@birmingham.gov.uk

Telephone Number: 0121 303 3521

Fax Number: 0121 303 4386

Opening Hours:
Monday to Friday: 9.00 am to 6.00 pm Saturday: 9.00 am to 5.00 pm

Telephone helpline:
Monday, Tuesday, Thursday and Friday: 9.00 am to 5.00 pm
Wednesday: 10.00 am to 5.00pm
Saturday: 9.00 am to noon


You can download a copy of A Guide to Our Services below.