What's New Bulletin 213 - 05 September 2024

This is edition 213 of the provider bulletin, containing information on guidance, procedures and new initiatives. Very urgent or high priority communications may still be issued on an ad hoc basis, but we will try to keep these to a minimum

  1. Slides from the Workshops on 4 September 2024 for care providers recently awarded the Home Support 2024 contract (information for all providers holding the Home Support 2024 contract)
  2. Birmingham and Solihull Integrated Care System (BSol ICB) Learning from lives and deaths – people with learning disabilities and autistic people (LeDeR) (information for all providers)
  3. Birmingham City Council (BCC) Creating a Mentally Healthy City Strategy Citizen Survey – deadline 4 October 2024 (information for all Birmingham providers)
  4. UK Health Security Agency (UKHSA) Mpox update – new toolkit and blog (information for all providers)
  5. Care Quality Commission (CQC) A message from Kate Terroni, Interim Chief Executive (information for all providers)
  6. Changes to the Capacity Tracker (information for all providers)
  7. REMINDER World Alzheimers Month – September 2024 Birmingham events (for the attention of all care providers)
  8. REMINDER Support to Care Homes Training - September 2024 (information for care homes in Birmingham and Solihull)
  9. REMINDER NHS BSOL Student Placement Information webinar 10 September 2024 (information for care homes with nursing in Birmingham and Solihull)
  10. REMINDER Infection Prevention & Control Champions Forum 13 September 2024 (information for Birmingham and Solihull care homes)
  11. Safeguarding Adults Practioner Forum – Trauma Informed Practice 18 September 2024 (information for all Care Providers)
  12. REMINDER Infection Prevention & Control Champion Training 20 September 2024 (information for Birmingham and Solihull care homes)
  13. REMINDER Skills for Care Operational workforce planning workshop - An introduction for care service providers 26 September 2024 (Information for all Care Providers)

1. Slides from the Workshops on 4 September 2024 for care providers recently awarded the Home Support 2024 contract (information for all providers holding the Home Support 2024 contract)

The slides from the Home Support 2024 successful provider events have been circulated to providers. To request a copy, email marketintelligence@birmingham.gov.uk

An Unsuccessful Provider Event will be held later on in the month.

2. Birmingham and Solihull Integrated Care System (BSol ICB) Learning from lives and deaths – people with learning disabilities and autistic people (LeDeR) (information for all providers)

LeDeR is a national service improvement programme looking at the lives and deaths of people with a learning disability and autistic people. The programme aims to improve care, reduce health inequalities and prevent premature mortality.

People with a learning disability die on average significantly earlier than the wider population. To understand why this is happening, the LeDeR team undertake a formal review every time they are notified that a person with a learning disability or autism has died. As part of the review, they look at the health and social care services the person was receiving, talk to family and carers, and review care notes. This process helps the LeDeR find out what is working well for citizens, and what could be done better. It helps drive improvements for the people of Birmingham and Solihull.

Anyone can notify LeDeR of a death by completing the short form. Further information about this subject has been circulated to providers. To request a copy, email marketintelligence@birmingham.gov.uk

3. Birmingham City Council (BCC) Creating a Mentally Healthy City Strategy Citizen Survey – deadline 4 October 2024 (information for all Birmingham providers)

The BCC Mental health and Wellbeing Team have launched their citizen survey (see link below) for the Creating a Mentally Healthy City Strategy. The surveys aim is to gather insights from citizens around perceptions on mental health and wellbeing, identify risk and protective factors at local levels and what initiatives can be put in place to generate a more mentally healthier Birmingham. The deadline for responses is 4 October 2024.

citizen survey

We are asking providers to share this information with staff, service users and their families to give them an opportunity to respond. The Mental Health and Wellbeing Team will also be reaching out to communities to have conversations with them. If you are able to help them set up sessions in local venues, email Hayley.robinson@icecreates.com

4.UK Health Security Agency (UKHSA) Mpox update - new toolkit and blog (information for al providers)

The World Health Organization (WHO) declared a public health emergency of international concern because of the rapid spread of a new mpox virus strain, clade 1, after its emergence in the Democratic Republic of the Congo (DRC) last year, and the potential for the virus to spread further across countries in Africa and outside the continent.

The risk to the UK population from mpox Clade 1 is currently considered low. However, the Department for Health and Social Care, the NHS and UKHSA are now coordinating widespread planning in order to deal with any potential cases in the UK and help prevent transmission. This includes operating well established monitoring and surveillance processes, ensuring rapid testing is available, equipping healthcare professionals with latest guidance and advice on how to respond to potential cases, developing robust protocols to reduce risk of transmission, and close working with international partners to ensure our plans and risk assessments are informed by the latest global picture.

The UK Government is working to ensure a supply of vaccines that help prevent people from catching mpox and reduce the severity of the disease. We are keeping the global situation and our domestic preparations under close review, and ministers across government are working together to coordinate this response.

Travel advice is regularly updated and we recommend anyone planning to travel to review this beforehand, including links to local authorities and services for advice and procedures when on the ground. More information for travellers on emerging risks is provided by the

National Travel Health Network and Centre (NaTHNaC)

Here are new communications on the mpox clade 1 response:

Q&A style blog

‘Mpox clade 1: what you need to know’. In this blog post, we share more information about what mpox is, the different clades, the key symptoms and how UKHSA is working with partners to respond to the outbreak. This blog post will be updated regularly as more information emerges.

Stakeholder toolkit

This toolkit aims to explain to UKHSA stakeholders what mpox is, the key symptoms and how UKHSA is working with partners to respond to the outbreak. It includes some initial FAQs and will be regularly updated via the same link as the situation develops.

You may also find the below resources helpful:

5.Care Quality Commission (CQC) A message from Kate Terroni, Interim Chief Executive (information for all providers)

Further information about this subject has been circulated to providers. To request a copy, email marketintelligence@birmingham.gov.uk

This includes updates on the progress the CQC are making in delivering their key priorities: Reflections on a challenging week | by Care Quality Commission.

6. Changes to the Capacity Tracker (information for all providers)

The following changes took place on the 28 August 2024;

  • Question Addition (Care Home & Home Care): Flu Vaccination Programme (2024 to 2025) questions have been added to the provider update page for ASC Care Home and Home Care providers and form part of the monthly ASC Data Collection. These changes are reflected in the Provider Bulk Update Templates.
  • Question Removal (Care Home Only): The COVID booster (Spring 2024) vaccination question has been removed from the Provider Update page for Care Home providers. Changes are reflected in the Care Home Provider Bulk Update Template.
  • Information added: Resource Centre: Initiatives for Digitising Social Care and Provider Support for International Recruitment

Initiatives - Resource Centre - Capacity Tracker

If you have any queries about the system, you can contact:

  • For system support and guidance: contact NECS Capacity Tracker Support Centre - phone 0191 691 3729 or email necsu.capacitytracker@nhs.net. They are open Monday to Friday from 8:00am to 5:00pm, excluding public holidays.
  • Changing registration, closing, change of ownership: contact the CQC - phone: 03000 616161 or email:enquiries@cqc.org.uk, CQC Provider Portal. They are open Monday to Friday from 8:30am to 5:30pm, excluding public holidays.
  • If you receive an enforcement notice: contact the NHS Business Services Authority Enforcement Team (NHSBSA) – phone: 0300 330 2088 or email:enforcement@nhsbsa.nhs.uk. They are open Monday to Friday from 8:30am to 4:30pm.

7. REMINDER World Alzheimers Month – September 2024 Birmingham events (for the attention of all care providers)

The theme for World Alzheimers Month September 2024 is 'Time to act on dementia, Time to act on Alzheimers'. Throughout September, various events, activities, and initiatives will take place mark World Alzheimer's Month. The key aims of this year’s campaign is to raise awareness and challenge stigma surrounding Alzheimer's and dementia.

Further information about this subject has been circulated to providers. To request a copy, email marketintelligence@birmingham.gov.uk

8. REMINDER Support to Care Homes Training - September 2024 (information for care homes in Birmingham and Solihull)

Further information with details of the Support to Care Homes Team virtual training for all Care Home staff across Birmingham and Solihull Care homes has been circulated to providers. To request a copy, email marketintelligence@birmingham.gov.uk

There are valuable informative training sessions this month on the following subjects:

  • Management of Deterioration
  • Infection prevention
  • Pressure Ulcer prevention
  • Falls
  • Dementia awareness

The training will be hosted by the Solihull Support to Care homes Team and is open to all Care Home staff across Birmingham and Solihull care homes. Joining details can be accessed via the BSol Healthzone Care Home App.

Further information about this subject has been circulated to providers. To request a copy, email marketintelligence@birmingham.gov.uk

See the previous bulletin item 3 here for further information about the App: What's New Bulletin 184 - 15 February 2024

9. REMINDER NHS BSOL Student Placement Information webinar 10 September 2024 (information for care homes with nursing in Birmingham and Solihull)

NHS BSOL are looking for nursing homes with an interest in becoming placement providers for student nurses. A webinar will take place on 10 September 2024 12:30pm to 1:30pm. For further information and to book a place, please contact Shelly Caines, Healthcare & Nurse Associate Facilitator & Practice Educator, at shelly.caines@nhs.net or on 07774 822 934.

10. REMINDER Infection Prevention & Control Champions Forum 13 September 2024 (information for Birmingham and Solihull care homes)

The forum for existing and new champions will be take place online via Microsoft Teams, between 9:30am to 11:00am on 13 September 2024.

Join the meeting now

Meeting ID: 361 512 473 552

Passcode: GA9Gyr

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11. Safeguarding Adults Practitioner Forum - Trauma Informed Practice 18 September (Information for all Care Providers)

Booking is now available for our next Safeguarding Adults Practitioner Forum:

Safeguarding Adults Practitioners Forum - Trauma Informed Practice Tickets, Wed 18 Sep 2024 at 13:00

  • Date: Wednesday 18th September 2024
  • Location: West Midlands Fire Service HQ, 99 Vauxhall Road,
  • Cost: Free

The Birmingham Safeguarding Adults Board are holding a second Practitioner Forum about Trauma Informed Practice for front line Practitioners in Birmingham and the obstacles they may face in Birmingham when working with Adults with Care and Support Needs, with a particular focus on Prevention and Safeguarding.

The session will bring together frontline workers from various agencies across Birmingham and will be facilitated by professionals from across the Safeguarding Adults Partnership in Birmingham. This will be a discussion based session where Practitioners will have an opportunity to discuss good practice, issues and barriers you face around trauma when working with adults with care and support needs.

Places are limited and we ask that you only book if you are committed to attending this face to face session. If you book and are then not able to attend, cancel the booking via Eventbrite or email the BSAB Support Team. BSAB reserve the right to prioritise and cancel bookings.

12. REMINDER Infection Prevention & Control Champion Training 20 September 2024 (information for Birmingham and Solihull care homes)

Do you want to become part of the IPC champions network? Further information about this subject has been circulated to providers. To request a copy, email marketintelligence@birmingham.gov.uk

The date of the next IPC Champions Training Day is Friday 20 September, this will take place at The Saffron Centre, from 9:00am to 5:00pm.

To book your team in to attend this event, submit the following at your earliest convenience:

Forename:

Surname:

Occupation:

Email:

Contact Number:

The emails and or numbers provided should be a direct contact of the attendee.

You need to limit your nominated attendees to 3 to 4 individuals, more spaces may be made available closer to the date of the event.

This event is for care home staff who wish to become IPC Champions, if you already occupy this role IPC will soon contact you with news regarding the next IPC forum.

To book your place(s) or for more information, email david.sewell@nhs.net or jean.dipple@nhs.net

This is a free event held in conjunction with Birmingham City Council.

13. REMINDER Skills for Care Operational workforce planning workshop - An introduction for care service providers 26 September 2024 (Information for all Care Providers)

Workforce planning is the system and process used by employers to ensure they have the workforce to meet their business objectives and personal care plans.

A good workforce plan will help your organisation be more successful and make sure that you have the right people in place to meet the needs and future opportunities for your business.

For more information and to book a place, visit:

Operational workforce planning information session (for Providers) (skillsforcare.org.uk)


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